How We Set Legal Boundaries
This page applies to the account record you create with us, including the contact details, session logs, and request history linked to that record. If a rule in your place of access does not allow a service step, we limit that step or stop it, because
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local law controls the final result. When we receive a legal request, we check the account name, the phone or email on file, and any matching payment reference before we make changes. That matters when you ask about deposits or withdrawal traces linked to DANA, OVO,
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GoPay, or QRIS, because we need a clean ledger path before we answer. We keep this page current when our process changes, and the latest version is the one we follow. If a dispute comes up, we keep the relevant logs only as long as needed
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to answer it and meet any legal duty.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.