Reference

How beruwang4d Handles Your Data

When you open an account, we collect only the details needed to verify you, tie DANA, OVO, GoPay, and QRIS records to the right profile, and keep login…

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beruwang4d How beruwang4d Handles Your Data
REQUEST CHANNELS

Where to Send Privacy Requests

For corrections, copies, or deletion requests, we keep the path simple and traceable. Send the request through live chat or email, include your account email, and tell us which record you want changed. Our team handles privacy messages during 08:00-24:00 WIB, and the same channel works for customers in Jakarta or anywhere else we can serve under local law.

Team online

Live Chat

Send a privacy request through live chat, and we will note your account ID, registered phone, and the change you want. That helps us locate the correct file without asking for extra details.

Email Request

Email us when you need a copy, correction, or deletion request. Include your full name, the email on the account, and the last payment rail you used, such as DANA or QRIS, so we can verify you faster.

Account Check

If you are in Jakarta or elsewhere in Indonesia, we may ask you to confirm the request inside your account profile before we release sensitive data. This extra step protects you from changes made by someone else.

ACCOUNT SAFEGUARDS

How We Store and Protect

Our privacy handling starts with the account you create and follows the data path after that.

Account Data

We collect the details you enter at registration, your contact data, and later changes you make from the profile area. We use it to confirm identity, answer requests, and keep account records tied to the correct person.

Cookies and Session

Cookies help us remember your language choice, keep you signed in, and detect unusual browser changes. We do not use them to read files on your device; they only store the small settings needed for access.

Security Logs

We keep device type, IP address, and sign-in timestamps to spot repeated failures or suspicious access. Those logs let us block account takeover attempts and answer you if a login looks unfamiliar.

Payment Records

When you send value through DANA, OVO, GoPay, or QRIS, we retain the payment trace needed to match the transfer to your account. That record helps us verify the source, prevent duplicates, and resolve disputes.

Retention Window

We keep data only as long as needed for service, audit, fraud checks, and local legal duties. When the retention period ends, we remove or archive it in a way that no longer links back to routine use.

Your Requests

You can ask for access, correction, or deletion by sending the relevant account details and the change you want. We will respond through the same channel or the verified email on file after checking your identity.

Common Privacy Questions From You

If you need to understand what we store, where it sits, or how to ask for changes, this section gives the direct path. We keep the process simple: send the request from your verified email or in-account message, state what you want changed, and our team checks the record before we act. If local law requires us to keep part of the file, we will explain that clearly.

We keep the details you enter at registration, your contact data, device type, IP address, and the payment reference tied to DANA, OVO, GoPay, or QRIS. We use that data to run the account and answer your requests.

Yes. Send the field you want changed, the correct value, and a contact address that matches your account. We may ask for a short confirmation inside the account area before we update sensitive details.

We keep only what we need for account service, security checks, and local legal duties. Some records stay longer when they relate to payment matching, dispute handling, or audit trails, then they are removed or archived.

No. Our cookies store small settings such as login state, language choice, and session timing. They do not read files on your device, and you can clear them through your browser if you want a fresh session.

Use live chat or email, include your account email, and say whether you want access, correction, or deletion. If you are in Indonesia, the same path applies, and we reply only after identity checks.

It applies only where local law permits access to the service. If your region has different rules, we follow the applicable law and may limit processing or refuse a request that we cannot lawfully complete.

Start with our support channel and explain the part you dispute. We will review the file, tell you what we can change, and point you to the next step if local law requires a different handling path.

Related Pages

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